Nov 18, 2014 MyFord Touch Guide app emulates the actual user experience of Ford’s MyFord Touch® in-vehicle infotainment system. Interacting on this app, as an alternative to using the system itself, is a great way to learn about the system – from anywhere, at any time. Dec 07, 2016 xda-developers Windows Mobile Development and Hacking Windows Mobile Development and Hacking General MyFord Touch system hack. Enable features, navigation, rear view camera. Link is Aussie 3.8, nothing interesting. The 2012 Focus was a major redesign and the first model of Focus to get MyFord Touch. I uploaded a pdf of the connector. Dec 09, 2019 Myford touch update to sync 3 Download Firmware APK for android Gingerbread 2.3.3 - 2.3.7 2010 year, android Ice Cream Sandwich 4.0.3 - 4.0.4 2011 year, android Jelly Bean 4.1.x 2012 year, android Jelly Bean 4.2.x 2012 year, android Jelly Bean 4.3 2013 year, android KitKat 4.4 2013 year, android Lollipop 5.0 2014 year, android Lollipop 5.1 2015 year, android Marshmallow 6.0 2015 year.
The MyFord Touch System's 8' LCD screen, as implemented in a 2011 Ford Edge
MyFord Touch (branded as MyLincoln Touch on Ford's Lincoln brand products[1]) is an in-car communications and entertainment system developed by the Ford Motor Company, based on Microsoft technologies. The technology was factory installed with Ford product offerings and was based on the Microsoft Auto 4.0 software platform. It was regarded as the next-generation of Ford Sync. Announced in January 2010, at the Consumer Electronics Show (CES), the technology launched with the 2011 Ford Edge. Reviews of MyFord Touch were overwhelmingly negative. A USB drive, self-installed software upgrade became available in March, 2012; this update was mailed out free-of-charge to all Ford customers, and Ford also offered free installation of the update by any Ford dealer. The update did not address continuing problems with light-touch capacitor switches (on cars so equipped) that control many functions.[2][3][4][5] Several updates have since been released which allowed for more natural speech recognition, simpler Bluetooth pairing, and refinement of the on-screen interface and menus.[6]
Jul 15, 2015 You don't need to be an expert. Here's a quick tutorial to walk you through the steps. If you're having trouble stop by Rochester Ford and we'd be happy to h.
Overview[edit]
MyFord Touch promised to enable drivers of Ford cars to seamlessly integrate nearly all mobile phones, PDAs and digital media players into their cars. Operation of these devices, utilizing advanced Ford Sync functionality, was performed using voice commands, touch-screen inputs, the vehicle's steering wheel, radio controls, Bluetooth and Wi-Fi connectivity. MyFord Touch is also capable of receiving text messages and reading these text messages aloud to occupants of the car.[1]
Fulfillment of the system's promise has fallen short, with thousands of MyFord Touch owners complaining that the system is unreliable, that it crashes without warning, that it fails to respond to commands, and that it fails to integrate with common mobile devices, such as the iPhone. Ford reliability ratings, both by Consumer Reports and J.D. Powers and Associates have plummeted because of the defects in the MyFord Touch system, and Consumer Reports recommends that new car buyers not consider Ford or Lincoln models equipped with MyFord Touch or MyLincoln Touch.[3][4][7][8][9][10]
As a stand-alone option, the MSRP for MyFord Touch is $1,000. Purchasers of this option get the MyFord Touch system with two driver-configurable 4.2' color LCD displays in the gauge cluster, one 8' color LCD touch screen in the center stack, a media hub with 2 USB ports, SD card reader, RCA video input jacks and 5-way controls located on steering wheel; Sync voice activated communications and entertainment system (Free three-year pre-paid subscription for 911 Assist, Vehicle Health Reports, traffic reports, GPS-based turn by turn driving directions and information services).[11]
Features[edit]
Versions[edit]
The current version of MyFord Touch is 3.10 (11/2016). Changes in this new release from the previous 3.8/3.7.11 releases are as follows:
Customers can download the software update and install it from a USB drive, but only if they have a compatible vehicle.
In March 2012, Ford Motor announced a major update to MyFord Touch (and MyLincoln Touch) software that is available though dealerships and self-install upgrade kits mailed to customers. The MyFord Touch software update is provided free of charge to all existing customers. Customers will have the option to self-install the update, or they can go to any Ford dealer for installation. The USB drive update software, and SD cards to update the navigation map data, were mailed to all MyFord Touch customers starting 8 March 2012.[4]
Ford Motors does not release all MyFord Touch firmware versions for all supported vehicles. For example, version 3.8 is available for a 2014 Ford Escape, but not for a 2011 Ford Edge (as of 8/22/2016). However, in this case, version 3.8 can be installed and runs successfully on the Ford Edge.
Versions List
MyFord Touch availability[edit]
The following vehicles have been announced as being MyFord Touch capable (provided as a standard or optional feature).Note: MyFord Touch is generally available only on medium to high end trim packages.
North America:
Asia Pacific:
Australia:
Europe:
Criticism[edit]
Unreliability of the MyFord Touch system has been cited by J.D. Powers & Associates as the primary factor contributing to a decline in Ford's standing in the 2011 'Initial Quality Survey' of new car purchasers.[13] The study ranked 2011 Ford vehicles' initial quality in 23rd position, down from fifth position in 2010. The ranking of Lincoln vehicles, a Ford subsidiary that also uses the Touch system branded as 'MyLincoln Touch,' declined from eighth to 17th place year over year. Consumer Reports recommends that no one consider buying used 2011 Ford Edges equipped with MyFord Touch systems.[14] As Ford has expanded availability of its MyFord Touch system to more vehicles (e.g. the 2013 Ford Flex), Consumer Reports has downgraded its ratings for vehicles so equipped.[5]
Early purchasers of the first generation MyFord Touch system complained that MyFord Touch systems crashed without warning, did not reliably respond to touch commands, and often failed to sync with mobile phones and iPods.[3] The March 2012 MyFord Touch upgrade, addressed some of these performance issues, however even the latest MyFord Touch systems (on the 2013 Ford Flex, for example) use capacitive, rather than standard, switches that lack positive feel and are extremely difficult to use with gloves on.[5]
Initial reception of the March 2012 software upgrade, which overhauled the user interface and addressed many performance issues, has been largely positive. There has since been several incremental software upgrades, addressing some issues that have plagued the system since its introduction, such as touchscreen menu lag and voice recognition commands.[15] However, problems remain, and some owners continue to experience difficulties with the system, even with the new upgrade fully installed. As a result of falling reliability rankings and widespread customer complaints, Ford announced they would extend the warranty on the MyFord Touch system to five years with unlimited miles, up from three years and 36,000 miles.[16] Some owners have expressed their hope that Ford will continue upgrading the MyFord Touch system until it fulfills its original design promises; meanwhile owners must make do with remaining glitches.[4][7][17][18][19]
In order to address the many criticisms on the Microsoft-powered system, Ford decided to use Blackberry's QNX CAR Platform for Infotainment beginning in 2015, referred to by Ford as Sync 3.[20] This QNX-based system has been shown to be much more responsive and stable.[21] Unfortunately, it does not appear that Ford will allow owners of vehicles with MyFord Touch to upgrade to Sync 3.
End of Life (EOL)[edit]
Ford has yet to confirm when it will officially stop producing software updates for SYNC2. Whilst 3.8 was thought to be the last official version, 3.10 was released to address certain bugs in Nov16. This has not been readily available in Europe, where Ford does not have a customer self-service portal and dealers are not always willing to tamper due to the very slow download times for the update and the low success rates causing total failure of the unit. Only certain technicians are trained to perform the upgrade leading to limited knowledge and natural avoidance in performing the upgrade in case of problems. A service bulletin regarding the software update suggests that unless specific problems are encountered with the device then the software update should not be performed. Once updated it is impossible to downgrade.
With such natural demand, the update has appeared in an unofficial form on most Ford forums and has been successfully installed by many, without any issues.[22]
Discontinuation[edit]
SYNC2 was officially discontinued as of Q4 2015 and is no longer available as an option to order. New vehicles ordered with the option and built from Q4 2015 onwards should automatically be fitted with SYNC3 depending on build cycle. Existing stocks are being held back for repairs & replacements as a significant problem still exists in early models and will be covered under warranty if the customer happens to notice the flaw. This only effects EU models and only when combined with certain other options. E.g. climate control. Affected vehicles under warranty can be replaced with the SYNC3 system to eradicate the issues that exist with SYNC2.
In a confidential document circulated around dealerships in the US in Q1 2015 and Europe in Q2 2015 dealers were encouraged to push the SYNC2 system to reduce stocks notifying them of advance warning of the discontinuation in Q4 and only offer SYNC3 if the customer specifically asked for it. SYNC3 has been available as an option to order on certain models as far back as Q1 2015 and was extended to additional models in Q2.
In certain models SYNC2 & SYNC3 are directly interchangeable. However units equipped with Navigation require replacement of the USB hub. All versions require replacement of the GPS Antenna, usually hidden in the dashboard.
SYNC2 Warranty[edit]
Any units which have failed and where the vehicle is under warranty will naturally be rectified under the warranty scheme, however it is likely a SYNC2 unit will be replaced with a SYNC2 unit where on-hand stock permits, unless there are repeated reproducible problems and the customer has noticed one of the many operational issues that exist. Ford has a strict policy relating to repeated failures of a component and this falls into that category suggesting fitment of a SYNC3 unit where applicable to prevent further failures would be an appropriate solution.
An internal document circulated in Q4 2015 stated that any new vehicle from Q1 2016 onwards fitted with SYNC2 upon delivery should be replaced under warranty. This was to safeguard the batch building and storing of vehicles being equipped with the older option and making it to market during the cross over period. This also safeguarded against dealerships pre-ordering vehicles and storing against possible future orders.
The document also stated that the numbers expected to be effected are insignificant. The document stated “Preserving the brand image is paramount”
See also[edit]References[edit]
My Ford Touch Sync 3.8 Update DownloadExternal links[edit]
Retrieved from 'https://en.wikipedia.org/w/index.php?title=MyFord_Touch&oldid=926795202'
This is the final screen from the v3.6 MyFord Touch self-installation process.
Vincent Hennigan
Ford Sync Specialist
It’s here!!! The MyFord Touch version 3.6 is available by going to the new website support.ford.com — and from initial quick tests… everything seems to work seamlessly and smoothly.
The new software update for SYNC with MyFord Touch systems includes all the improvements from previous updates, plus additional benefits, such as:
Improved system performance
Improved Home Screen
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Increased Touch Zones on Home Screen
Improved screen interactions while using voice
Updated support for phones and media players
Improvements to System Installation
Quicker install – less than 30 minutes
Persistence of Navigation Favorites during installation
Ford Motor Company periodically releases SYNC® software updates to deliver the most advanced technology and this version was designed to hit some of the issues that have been out there — especially with ease of use.
Updates are tailored to your SYNC with MyFord Touch® system, and will vary based on your system’s current software level. The best way to find out what’s available is to log in to your SYNC Owner account at support.ford.com If you haven’t opened an account at this site, then open one up. The site will tell you if you need the update and guide you through the entire process.
Here is a quick overview of the steps to start the software upgrade:
Step 1 – Connect a USB drive to your computer. Before you begin, please make sure your USB drive is empty, has at least 2GB of free space, and is not password protected.
Step 2 – Get the update. The software download process requires your browser to have Java installed and enabled. If your browser prompts you to run a Java application from Ford Motor Company, please click “Run” to continue. You may also receive a security warning. Please click “Don’t Block” to continue. Be patient. it may take 10 minutes or more to download the software update. And, using other programs during the download will slow down the process.
Now, take the USB from your computer and go to your vehicle…
Step 3– Take the USB drive with the software updates to your vehicle. Turn on your vehicle, and then turn on the radio.
Make sure your car is in a well-ventilated area. Your vehicle will need to be turned on, with the engine running between 25 to 35 minutes. Make sure that your vehicle is not in Accessory mode.
Plug the USB drive in to your vehicle’s USB port. The system should start the download process within a few seconds…
With the MyFord Touch system, now let your vehicle run and the entire download process takes about 25 minutes. While the process is going on, remove the SYNC system from your phone or device. You will have to pair it again after the installation.
SYNC displays “Installing Application” during the process. Do not remove your USB drive or turn off your vehicle while this update is in progress. Shortly after installation has begun, SYNC says “Installation Complete.” Ignore this message. It refers to a specific phase of the installation, not the overall update process. While the update is loading, SYNC will not recognize your mobile phone or media device.You will notice the software upgrade goes through at least five “sessions” of installing software and then “rebooting.” Be patient. Let the system run through the process and, as stated, in about 25 to 30 minutes will bring up the screen pictured above and once you push OK the process will end.
Once you have installed the SYNC software updates, you’ll need to pair your phone again. To complete the process, take the USB drive to your computer to report the successful installation (at the support.ford.com website).
You will notice that the MyFord Touch system seems more intuitive after the update. You will see a reference page appear after you push the Voice button that will assist in using the Voice commands.
My Ford Touch 3.8 Download Free
Best of all, you could be listening to the Radio, using the Climate control or the Destination features and you can simply say “Call (contact name) and the Sync system knows you want to make a call without having to first say “Phone.” However, you will have to refer first to the mode if you want to go from Audio to Climate, for example.
More on the use of the upgrade after some “field testing.” For now, grab an empty USB jump drive and take “new control” of your MyFord Touch system. For those who aren’t comfortable with the self-installation process, please contact your Ford Service Department or your Ford sales representative.
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